Our Commitment
to Society.

CSR stands for Corporate Social Responsibility. CSR first came about as a concept in the 1950s:

“…how companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis. Being socially responsible means not only fulfilling legal expectations, but also going beyond compliance and investing more into human capital, the environment and relationships with stakeholders…”

[GREEN PAPER: Promoting a European Framework for Corporate Social Responsibility – European Commission, 2001]

Our organisations integrate the following activities within their CSR framework:

• Code of conduct
• Social reporting tools
• Stakeholder engagement campaigns
• Corporate policy implementation, management and certification systems
• Employee volunteering initiatives or charity work
• Partnerships with non-profit organisations

Our Corporate Social Responsibility strategy is strongly integrated across all corporate levels – in terms of governance, business and engagement. It consists of a series of actions designed to achieve a greater “wellbeing” that can endure into the future. Our end goal: to create a balance between economic, social and environmental dimensions.

“…to make development sustainable, ensuring it meets the needs of the present without compromising the ability of future generations to meet their own needs…”

[Our common future – the WCED Report]

In this context, our company’s activities are guided by an actively business-centric and people-centric approach. Our work is focused on the basic value of the human being, an awareness of the key importance of work for the individual and on a deep respect and regard for businesses as key tools for the development of society. Considering this, we think it is essential to understand the needs of our stakeholders and involve them in the development of our CSR Framework. We use a Materiality Assessment tool to process our stakeholders’ engagement.

Our stakeholders are considered those individuals, groups or institutions, whose engagement is needed to achieve our company mission, as well as those parties with a stake in the company. The main stakeholders are:

Employees

Over 6,000 employees who support our company to achieve its objectives. Our employees are directly involved in CSR projects and share their professional expertise, commitment and motivation during their daily work. We are proud to state that our CSR strategy is fully embraced by all our employees

Candidates and workers

The thousands of candidates and employees located in all the countries where our company operates that, every day, expect a reliable service offering solutions that meet their specific needs.

Clients

Over 20,000 companies that rely on us every year to manage their workforce thanks to our wide range of services. This involves every aspect of our relationship with candidates and companies: recruitment and selection (IN phase), management and development (BETWEEN phase) and outplacement inside or outside the organisation (OUT phase).

The community and the environment

The communities where our company operates, represented by their institutions and associations, and by the people living and working in those communities. The environment, which is protected by developing initiatives that preserve and defend natural resources.