Logistics Global HR Trends Research – 2023 EDITION

What to expect
from Logistics
in the future

Logistics Global HR Trends Research
– 2022 EDITION

What to expect
from Logistics
in the future

Knowledge Hub Gi Group Holding

An undeserved bad reputation?

Warehousing and distribution are often criticised for unattractive conditions. We compared public perception with the views of current Logistics employees to check if it’s true.

Benefits and Conditions Logistics workers value most

Flexible hours, bonuses or lunch vouchers – find out which perks best improve retention.

The future of skills and training in Transport and Logistics

Automation and the digital transformation are changing daily tasks in Logistics. We deep dive into essential hard and soft skills.

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6 countries surveyed

Survey Samples: 5100

48 Industry leader interviews

Salary guide

The Future of Skills and Training

0 %
of logistic workers are satisfied at work
0 %
of Warehouses suffer labour shortages
0 %
only willing to work in the sector

The Economic Importance of Logistics

Logistics is widely recognised as fundamental to economic growth. Whether the core business, like freight forwarding, or a support function, efficient transport and warehousing strategies are essential to improving the performance and competitiveness of companies and entire countries.

Logistics is also a major source of global employment, accounting for 5-10% of the total labour market.

Our study confirms wider growth estimates, with 57% of respondents predicting that the sector will grow over the next 5 years and only 6% believing its value will decline.

Size of the global logistics market (trillion US dollars)

Employer Branding in Logistics

Knowing what workers like about their sector is important for combatting public misconception, but is also vital for building an effective Employee Value Proposition. These insights can help companies decide how to balance investment in workplace amenities versus individual benefit schemes. And, when defining or reviewing HR policy, they offer guidance on the importance of structuring work to accommodate emerging trends in work-life balance, such as flexible hours or hybrid working.

Aspects valued by Logistics employees (scale 1 to 10)

8  – Relationship with colleagues and managers

7.8 Job security

7.5 – Flexibility and work-life balance

7.4 – Training and career opportunities

7.3 – Compensation and benefits

In this table, we compare working conditions, benefits and reputational factors. Find more analysis on specific benefits, training and the myths surrounding work in Logistics in the full research paper.

Skills for Transport and Warehousing

Learning builds workers’ self-esteem and increases companies’ knowledge base. The organisations we consulted develop training programs using internal and external resources, like universities and technical schools.

In our comprehensive study of global HR trends in Logistics, we look at the most needed hard and soft skills, and how workers perceive the training they receive.

While 69% of all those surveyed consider training very important, in China and Brazil, the 2 countries where Logistics represents the greatest proportion of national GDP, that figure rises to 88% and 79% respectively.

Most requested technical skills according to Logistics workers

31% Operational flows and WMS

30% Installation and freight transport

24% Planning and scheduling

23% Project management (digital tools)

Sustainable Logistics

Sustainability is the biggest concern of the 21st Century and evermore, companies require their suppliers to have an immaculate environmental and DEI record. In some way Logistics is involved in all companies’ value chains, so there is great pressure to continue improving and updating sustainability strategies.

Logistics remains a very male-dominated industry. Germany leads the field in female Logistics employees, but at 24.7% of the total workforce, there is still some way to go.

The industry leader interviewed were positive about the increasing number of women in office and management roles within the sector, but acknowledge that shopfloor workers were overwhelmingly men.

Looking at salaries, no gender pay gap appears among shopfloor workers, since salaries are generally defined by collective labour agreements


Vehicle Emission

Network Design



Gender Gap

20% Female

80% Male

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Do you want to know more on what to expect from logistics in the future? Read more in the full report, including an industry salary guide.

Find out more about our Research.

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