Change Lives - HR Hub

Published on 09/02/2024

Executive, Branch Operations

Published on 09/02/2024

We are looking for professionals with exposure in managing branch operations activities in staffing industry ( onboarding to exit lifecycle), and ensure effective associate and  client management.

Professional Area: Temp&Perm Pratice

Country: India

Brand: Gi Group

Job description

Gi Group is one of the world’s leading human capital solutions and services providers, offering services in various domains of talent acquisition and management.

We offer Temporary and Permanent Staffing, Site Managed Services, Search and selection, Domestic and International Recruitment, Recruitment Process Optimization (RPO), Executive Search, and HR Consulting and training. We have direct and indirect presence and strategic partnerships in 50 + countries across Europe, Asia, America, and Africa.

India is a key country for Gi Group, and we have been present in India since last two decades, helping clients implement highly crucial projects by hiring and managing great talent.  In India Gi Group actively works with customers across the country through a network of offices in 10 major cities. We help organizations achieve accelerated growth by helping them acquire the right kind of talent and providing them with a continuum of staffing solutions, from short-term to long-term and incidental to strategic, for organizations of all sizes and across multiple locations.

At Gi Group, our Temporary and Permanent staffing business Global Practice, we are inspired by the people we work with. Our aim is to make the world of work more enjoyable for everyone and we are working towards this by making the job search easier for candidates and helping clients reach their business goals quickly and efficiently

About you

In this role, you will get to make a positive difference to people’s lives by sharing your knowledge, becoming our subject matter expert and supporting your team in successfully implementing a professional business model.

Your role
  • Management of complete lifecycle of associates for the assigned regiona ( onboarding to exit).
  • Ensure effective solutions to associates and clients to manage escalation/queries promptly.
  • Conduct open house/orientation sessions for assigned clients.
  • Manage existing accounts, strengthen relationships to enhance business opportunities by regular contacts and meetings.
  • Maintain regular follow up on payments and ensure collections within TAT.
  • Payroll calendar adherence for attendance collection and salary release.
  • Timely processing and maintainance of associate documents.
  • Maintain and control attrition level for assigned clients.
  • Ensure compliances adhered and completed for assigned clients and associates.
What you will need
  • Bachelor’s degree in business management, or a related field (Master’s/MBA preferred).
  • Experience: 1-3 Years in managing staffing operations.

Role Competencies & Skills

  • Demonstrated ability to drive effective, staffing operations, and key account management.
  • Good communication and interpersonal skills, including strong negotiation abilities.
  • Self-motivated and results-driven, with a passion for delivering exceptional customer experiences.
  • Adaptability and resilience in a fast-paced, competitive staffing business environment
  • Languages – English and Local Language
What we can offer you

Join our team and contribute to our growth by expanding our corporate client base and driving revenue. If you are a dynamic professional with a proven ability to build relationships, manage clients, and ensure effective staffing operations, we invite you to apply and be a key player in our success.

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