O Gi BPO é um fornecedor líder de soluções de outsourcing.
Gerimos os seus processos externalizados com uma mentalidade #ResultsDriven, focando-nos na flexibilidade, numa forte ética de trabalho e num impulso constante para ir mais além, com faturação baseada unicamente em resultados para garantir o seu sucesso a longo prazo.
A Nossa Abordagem
O nosso Modelo Operacional é construído em torno da sinergia entre Pessoas, Processos e Tecnologia, e está estruturado em 3 pilares-chave:
- Responsabilidade pelos resultados dos serviços externalizados,
resultando em maior eficiência e flexibilidade. - Processamento de transações a um custo unitário inferior, possibilitado pela combinação certa de tecnologia e economias de escala.
- Uma metodologia ágil que proporciona uma experiência de cliente de alta qualidade, maior controlo de processos e transparência de custos.
As Nossas Soluções
Adaptando a nossa abordagem ao setor de cada empresa cliente e recorrendo a uma experiência interdivisional, os nossos especialistas analisam em profundidade os requisitos e os dados, tirando partido da experiência em conceção de processos e de tecnologias avançadas para reconfigurar fluxos de trabalho e identificar as soluções mais adequadas. Melhoramos continuamente o desempenho e fornecemos soluções que combinam flexibilidade e fiabilidade operacional.
1.Logistics & Industrial Solutions
Here, we focus on the development of solutions for industrial processes, logistics, quality, supply chain, etc., through continuous improvement processes, Lean Six Sigma, process optimisation, flexibility support, speed and quality, within a labour/commercial/contractual framework of legal and physical security (Covid-19).
We offer solutions by implementing policies of CONTROL, PRODUCTIVITY and QUALITY that go beyond the excellence of services provision, with a focus on providing quality at the lowest cost.
Services offered:
•Warehouse Management
•Supply Chain Management
•Production Management
•Quality Audit
•Packaging
•Picking, Packing, Co-packing
•Loading/Unloading
Our field marketing services provide outsourced activities on behalf of trade and retail clients, aimed at the omnichannel development of product and service sales, the off/online diffusion of the brand image and optimisation of sales areas.
Our specialised service companies develop turnkey solutions, starting from sharing our objectives with clients and supporting dedicated teams, through to final results delivery.
Our strengths include: design capacity; nationwide operations without subcontracting; recruitment, direct hiring, training and management of personnel in the field; creativity, production and logistics of communication materials; and measurement and reporting of results using advanced technology applications.
We specialise in:
•Field Force Management
•Sales Promotion
•Merchandising and Point of Sale Inventories
•Data Collection
•On Field & Online Events
•Social & Consumer Campaigns
•Market Research & Business Intelligence
We provide professional solutions that convert fixed costs into variable costs thanks to our optimal workforce management.
We offer:
•Reception & Guest Services
•Leisure & Culture Services
•Human Capital Management
•Sports
•HR Outsourcing
Responsibility for the results of the outsourced services, in order to obtain higher efficiency and flexibility.
Process transactions at a lower unit cost thanks to technology and economies of scale.
A LEAN model which provides high quality customer experience, greater process control and cost transparency.
Gi BPO guarantees their processes and solutions with the ISO 9 001 and the ISO 27 001 Certifications.
Gi Bpo is able to study, plan, manage and coordinate the processes through investing and integrating best practices and methodologies to generate added value and high flexibility for our clients”
• Gi BPO: Brazil, Spain, China, Colombia, Poland, Bulgaria, Romania, Portugal, Lithuania
• C2C (Field Marketing): Italy, Brazil, Spain
• Gi On Board (Logistics): Italy
• Enginium (IT services): Italy
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