Il Gruppo - Operations & Supply Chain

Outsourcing

Gi BPO Advanced Outsourcing is a leader in the field of Business Process Outsourcing (BPO) and Business Transformation Outsourcing (BTO), we offer customised solutions and advanced services to improve our customers’ productivity, efficiency, flexibility and competitiveness.

We have 4 specialized divisions:

Il nostro approccio

Forniamo ai clienti soluzioni

Our Field Marketing services provide outsourced activities on behalf of trade and retail clients, aimed at the omnichannel development of product and service sales, the off/online diffusion of the brand image, and optimization of sales areas.

Gi Group’s specialized service companies develop turnkey solutions, starting from the sharing of objectives with clients and the support of dedicated teams, until the results are delivered.

Our strengths: design capacity; nationwide operations without subcontracting; recruitment, direct hiring, training and management of personnel in the field; creativity, production and logistics of communication materials; and measurement and reporting of results using advanced technology applications.

We specialize in:
• Field Force Management,
• Sales Promotion,
• Merchandising and Point of Sale Inventories,
• Data collection.
• On field & online Events,
• Social & Consumer Campaign,
• Market research & Business Intelligence.

Le soluzioni

Warehousing

Our back office division has demonstrated efficiency in reducing operating costs and improving service quality and lowering operational risk thanks to our extensive knowledge in the implementation of operating models and the latest technology. We work for sectors such as: financial, energy, insurance, telecommunications and Public Administration.
We provide several Service Centers: Back Office, Legal Services and Compliance, Front Office and Contracting, and Voice Solutions applied to management processes, with a transversal layer of Digital Transformation and Automated Efficiency (Workflows, RPA, OCR…).

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